Chapter 3

Marketing

The marketing mix (4 Ps) and market research — with an interactive exercise.

Marketing is about identifying and satisfying customer needs profitably.

The marketing mix is the 4 Ps: Product, Price, Place and Promotion. Market research gathers information about customers and competitors.

Remember

  • 4 Ps: Product, Price, Place, Promotion.
  • Market research finds out what customers want.

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