Recruitment
Recruitment is the process of identifying a job vacancy and encouraging suitable people to apply. A business often begins with job analysis, then writes two documents. A job description lists the title, duties and responsibilities of the role. A person specification lists the qualifications, skills and qualities a suitable candidate should have.
Remember
- Internal recruitment fills a post with someone already employed by the business.
- External recruitment brings in someone from outside the business.
Internal recruitment is cheaper and faster, and the person is already known, but it creates another vacancy and brings no new ideas. External recruitment widens the choice and adds fresh skills, but it is slower and more costly.
Selection
Once applications arrive, managers shortlist the strongest candidates and use selection methods such as interviews, tests and references to choose the best person. Good selection reduces the risk of hiring someone unsuitable.
Training
Training improves employees' knowledge and skills so they work more effectively.
Example
Induction training introduces a new worker to the workplace, staff and rules. On-the-job training takes place while doing the real job. Off-the-job training takes place away from the workstation, such as at a college.
Training raises productivity and quality and can improve motivation, but it costs money and time, and a newly trained worker may leave for a competitor.