Form 5 · Chapter 1

The Link Between Employees' Employability Skills and Business Success

Employees must not only know their tasks but also possess employability skills. These skills are closely tied to a business's success.

Employability skills are the general skills that make a person useful and competitive at work, on top of the technical skills of their job. These skills can be carried into any occupation and are highly valued by employers.

Types of employability skills

  • Communication skills — conveying ideas clearly to customers and colleagues.
  • Teamwork — cooperating to reach shared goals.
  • Problem solving and critical thinking — finding smart solutions.
  • ICT / digital skills — using technology efficiently.
  • Leadership and initiative — leading and acting without being told.
  • Adaptability and lifelong learning — adjusting to change.
  • Time management — finishing work on schedule.

Example

A technician who can repair machines (technical skill) but also communicates well and works in a team will settle customer complaints faster, raising the shop's reputation.

The link with business success

Employees with employability skills work more productively, produce higher-quality work and deliver better customer service. They adapt easily to new technology and contribute ideas for improvement. As a result the company becomes more competitive, costs fall and customers grow more loyal.

Employers today often say they look not only for candidates with academic qualifications but also for those with strong employability skills. The reason is simple: technical skills can be taught in a short time, but a positive attitude, the ability to work with others and a willingness to learn are hard to build overnight. Students who develop these skills while still in school — through group projects, presentations and leadership activities — find it easier to get hired and promoted. For the employer, such workers reduce supervision costs and contribute to the company's growth.

Key idea

High employability skills → higher productivity and quality → satisfied customers → a more successful business.

Remember

Technical skill lets a person do the task; employability skills make them valuable in any job.

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